What it is
The customer picks up at one branch and returns at another.
The cost
Vehicles pile up at popular drop-off points and run short elsewhere. Many companies charge a one-way fee.
Rebalancing
Move vehicles with recorded transfers, including odometer and condition at both ends.
Track it
Watch utilization by branch and adjust fees or incentives.
Frequently asked questions
Do I need multiple branches to offer it?
Yes, a pickup and a return location are needed.