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Traffic fine management for car rental companies
A fine arrives weeks after the rental ended. FleetSense finds the contract that had the car at that exact minute and bills the right customer, with your handling fee, on one invoice.
What you get
Automatic contract matching
Based on the vehicle and the exact violation time, even when the contract is already closed.
Processing fees
Add an admin fee to each fine and recover your handling cost.
One combined invoice
Bill Customer posts a single invoice and moves the fine to Billed.
Dispute handling
Move a fine to Disputed and keep the full history until it is closed.
Authority payment tracking
Record the issuing authority, citation number and whether you have paid the authority.
Shown on the contract
Billed fines appear on the contract under Services and Fines.
Frequently asked questions
How do I know which customer got a traffic fine in a rental car?
Log the fine against the vehicle with the exact violation date and time. FleetSense finds the contract that had that vehicle out at that moment, even if it is closed, and fills in the customer.
What if the fine arrives weeks after the rental ended?
Matching uses the violation date and time, not the date you received the fine, so late fines still land on the right contract.
Can I charge customers an admin fee?
Yes. Each fine has a fine amount and an optional processing fee, billed together on a single invoice.
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