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Late return and grace period rules

Rental plans carry grace period and extra-hour settings, so late returns are charged consistently.

Set it on the plan

Grace and extra-hour charges live with the rental plan for each vehicle group.

At return

The return summary shows extra kilometers, fuel and late fees before the return is confirmed.

Fewer late returns

A customer portal lets customers request extensions. See customer portal.

Frequently asked questions

Is the late fee the same for every vehicle?

It follows the plan for the vehicle group.

Related

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